I was the first full-time design hire at atSpoke where I worked very cross-functionally across Product and Marketing.
atSpoke is creating the next generation service desk. Our generation wants everything quick and now. With fragmented knowledge everywhere employees were having a hard time knowing who to go to for their IT request and so atSpoke was born. By using AI and ML we solved a very big issue. Employees can now make a requests and atSpoke will either suggest a knowledge resource or send to the right team member.
Since I started working at atSpoke i've seen it grow and really evolved based on what customers really need.